Forgotten password
Go to https://tools.careersandenterprise.co.uk/password/reset
A pop-up box will be displayed on screen, enter your email to trigger a password reset email to be sent to your inbox. If you can't see this email in your inbox, check your Spam/Junk folder.
Invalid token error message
If you requested a password reset email, or received an account confirmation auto-generated email, but didn’t click on the link in the email immediately, you may receive an invalid token message when you try to reset your password.
The original link has expired so you will need to go to https://tools.careersandenterprise.co.uk/password/reset - enter your email again to trigger another password reset email to be sent to your inbox.
If a Compass account has been created for you but you haven’t received an email allowing you to set a password
Go to https://tools.careersandenterprise.co.uk/password/reset - enter your email to trigger a password reset email to be sent to your inbox.
If you continue to experience problems logging in to your Compass account, please submit a support request to our Help Desk.